Shipping & Delivery Policy
How your orders reach you — safely, promptly, and in optimal condition.
📅 Effective Date: 01 January 2025
🚚 Shipping
At Farmson Biotech Pvt Ltd, we are committed to ensuring your orders reach you safely, promptly, and in optimal condition. Please read this policy carefully to understand our shipping, delivery, and handling procedures.
1
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Processing time may vary depending on product availability, order volume, and seasonal demand.
- Customers will receive an order confirmation email and, when applicable, a tracking number once the order has been dispatched.
2
Shipping Methods
- Domestic Orders (India): Delivered via trusted courier partners ensuring timely and safe delivery.
- International Orders: Shipped through reliable international logistics partners. Customs duties, import taxes, and regulatory approvals are the responsibility of the recipient.
3
Delivery Timeframes
- Domestic Delivery: Typically 3–7 business days, depending on location.
- International Delivery: Varies from 7–21 business days depending on country, customs clearance, and local logistics.
⏱️
Delivery times are estimates and may be affected by external factors such as weather, holidays, or transportation delays.
4
Shipping Charges
- Shipping charges are calculated at checkout based on destination, order weight, and delivery method.
- Domestic shipping charges may be waived for orders above a specified value (as per promotions).
- International orders may incur additional charges, including customs duties, taxes, and handling fees.
5
Risk & Ownership
- Risk of loss or damage to the products passes to the customer upon delivery to the shipping address.
- Customers are advised to inspect the package upon receipt and report any damage immediately.
6
Order Tracking
- Customers will receive tracking details once the order is dispatched.
For any shipping or delivery queries, contact our support team at 📧 info@farmsonbiotech.com or 📞 +91 90546 77915.
7
Damaged or Lost Shipments
- If a package is damaged in transit, customers must notify Farmson Biotech within 48 hours of delivery.
- For lost shipments, Farmson Biotech will investigate with the courier partner and initiate a replacement or refund as appropriate.
8
International Shipping Notes
- International customers are responsible for customs clearance, taxes, and local regulations.
- Some countries may require import permits or certifications for agricultural seeds; Farmson Biotech is not responsible for delays or penalties due to customs issues.
9
Contact for Shipping Queries
For any questions regarding shipping, delivery, or tracking:
🌱 FARMSON BIOTECH PVT LTD
📍AddressPlot No. 97, Yogi Estate 1, Ankleshwar GIDC, Ankleshwar, Dist. Bharuch, Gujarat, India – 393002
📧Emailinfo@farmsonbiotech.com
📞Phone+91 90546 77915
🕒Working HoursMonday to Friday — 10:00 AM to 5:00 PM
Shipping & Delivery Policy
How your orders reach you — safely, promptly, and in optimal condition.
📅 Effective Date: 01 January 2025
🚚 Shipping
At Farmson Biotech Pvt Ltd, we are committed to ensuring your orders reach you safely, promptly, and in optimal condition. Please read this policy carefully to understand our shipping, delivery, and handling procedures.
1
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Processing time may vary depending on product availability, order volume, and seasonal demand.
- Customers will receive an order confirmation email and, when applicable, a tracking number once the order has been dispatched.
2
Shipping Methods
- Domestic Orders (India): Delivered via trusted courier partners ensuring timely and safe delivery.
- International Orders: Shipped through reliable international logistics partners. Customs duties, import taxes, and regulatory approvals are the responsibility of the recipient.
3
Delivery Timeframes
- Domestic Delivery: Typically 3–7 business days, depending on location.
- International Delivery: Varies from 7–21 business days depending on country, customs clearance, and local logistics.
⏱️
Delivery times are estimates and may be affected by external factors such as weather, holidays, or transportation delays.
4
Shipping Charges
- Shipping charges are calculated at checkout based on destination, order weight, and delivery method.
- Domestic shipping charges may be waived for orders above a specified value (as per promotions).
- International orders may incur additional charges, including customs duties, taxes, and handling fees.
5
Risk & Ownership
- Risk of loss or damage to the products passes to the customer upon delivery to the shipping address.
- Customers are advised to inspect the package upon receipt and report any damage immediately.
6
Order Tracking
- Customers will receive tracking details once the order is dispatched.
For any shipping or delivery queries, contact our support team at 📧 info@farmsonbiotech.com or 📞 +91 90546 77915.
7
Damaged or Lost Shipments
- If a package is damaged in transit, customers must notify Farmson Biotech within 48 hours of delivery.
- For lost shipments, Farmson Biotech will investigate with the courier partner and initiate a replacement or refund as appropriate.
8
International Shipping Notes
- International customers are responsible for customs clearance, taxes, and local regulations.
- Some countries may require import permits or certifications for agricultural seeds; Farmson Biotech is not responsible for delays or penalties due to customs issues.
9
Contact for Shipping Queries
For any questions regarding shipping, delivery, or tracking:
🌱 FARMSON BIOTECH PVT LTD
📍AddressPlot No. 97, Yogi Estate 1, Ankleshwar GIDC, Ankleshwar, Dist. Bharuch, Gujarat, India – 393002
📧Emailinfo@farmsonbiotech.com
📞Phone+91 90546 77915
🕒Working HoursMonday to Friday — 10:00 AM to 5:00 PM