Policy centre
Everything you agree to, in plain words.
How we sell, deliver, refund and protect your data. Each policy is short and says exactly what happens in each case.
- Terms and ConditionsThe rules for every order: prices, payment, delivery, seed quality and liability.
- Privacy PolicyWhat personal data we collect, why, who we share it with, and your rights.
- Payment PolicyUPI, Google Pay, bank transfer and cash on delivery, and how payments are checked.
- Shipping and DeliveryDispatch times, courier partners, tracking and damaged parcels.
- Return and ReplacementWhen we replace or refund seed and how to raise a claim.
- Refund and CancellationCancelling before dispatch and how refunds are paid.
- Seed Quality WarrantyWhat we guarantee about germination and purity, and how we check a complaint.
- Export Terms of SaleQuotations, Incoterms, TT and LC payment, documents and claims for export orders.
- Freight & Liability PolicyAir, sea and courier freight, when risk passes, insurance, customs holds and transit claims.
- Packaging & Labelling StandardsHow seed is dried, sealed, labelled and traced, and how to store it after delivery.
- POSH PolicyOur policy on preventing sexual harassment at work, and how to raise a complaint.
- Cookie PolicyWhich cookies the website uses and how to refuse them.
Questions about a policy? Write to info@farmsonbiotech.com or call +91 90546 77915.