Privacy Policy

We may collect the following information from you:

• When you use our website, we collect and store the personal information you provide from time to time. Our primary goal is to provide you a safe, efficient, smooth and customized experience, and to offer services and features that most likely meet your needs.
• In general, you can browse the Website without telling us who you are or revealing any personal information. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which are optional, and you may always choose not to provide information by not using a particular service or feature.
• We may automatically track certain information based on your behaviour on our Website (such as the URL you came from, the URL you go to next, your browser information, and your IP address) to conduct internal research on our users’ demographics, interests, and behaviour, compiled and analysed on an aggregated basis.
• We use data collection devices such as “cookies” on certain pages to help analyse web page flow, measure promotional effectiveness, and promote trust and safety. Certain features are only available through the use of a cookie.
• We also use cookies to let you enter your password less frequently during a session and to provide information targeted to your interests. Most cookies are “session cookies” and are automatically deleted at the end of a session. You may decline our cookies if your browser permits, though some features may then be unavailable.
• You may also encounter cookies or similar devices placed by third parties on certain pages. We do not control the use of cookies by third parties.
• If you choose to buy on the Website, we collect information about your buying behaviour.
• If you transact with us, we collect additional information such as billing address, credit/debit card number, card expiration date and/or other payment instrument details, and tracking information from cheques or money orders.
• If you post messages, leave feedback, or send us personal correspondence (emails or letters), we collect that information and retain it as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
• We collect personally identifiable information (email address, name, phone number, payment instrument details, etc.) when you set up a free account. Certain activities (such as placing an order) require registration. We may use your contact information to send you offers based on your previous orders and interests.

• We use personal information to provide the services you request. Where we use it to market to you, we provide the ability to opt-out. We also use it to resolve disputes; troubleshoot problems; promote a safe service; collect money; measure consumer interest; inform you about offers, products, services and updates; customize your experience; detect and protect against error, fraud and criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
• In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website.
• We use your IP address to help diagnose problems with our server, administer our website, identify you, and gather broad demographic information.
• We occasionally ask you to complete optional online surveys requesting contact and demographic information, which we use to tailor your experience and display content according to your preferences.

• We may share personal information with our corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse; and facilitate joint or co-branded services you request. Those entities will not market to you as a result of such sharing unless you explicitly opt-in.
• We may disclose personal information if required by law or in the good-faith belief that disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process; to enforce our Terms or Privacy Policy; to respond to claims that content violates the rights of a third party; or to protect the rights, property or personal safety of our users or the public.
• We and our affiliates may share or transfer some or all of your personal information to another business entity should we (or our assets) merge with, be acquired by, or be re-organized, amalgamated, or restructured. Should such a transaction occur, the other business entity (or new combined entity) will be required to follow this Privacy Policy with respect to your personal information.

• Our website has stringent security measures in place to protect against the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

• By using the Website and/or providing your information, you consent to the collection and use of the information you disclose in accordance with this Privacy Policy, including your consent for sharing your information as described here.
• If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

• A “cookie” is a small piece of information stored by a web server on a web browser so it can later be read back. Cookies help the browser remember information specific to a given user. We place both permanent and temporary cookies on your device. The cookies do not contain any of your personally identifiable information.
• We may also use third-party analytics cookies (such as Google Analytics) to understand how visitors use our website and to improve our services. You can accept or decline non-essential cookies through our cookie-consent banner, or manage them in your browser settings.

• Our website links to other websites that may collect personally identifiable information about you. Farmsonbiotech.com is not responsible for the privacy practices or the content of those linked websites.

• We provide all users the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account. If you do not wish to receive promotional communications, please email info@farmsonbiotech.com.

• We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Effective Date.”

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: