Term and Coditions

Effective Date: 01-01-2025

Welcome to FARMSON BIOTECH PVT LTD. By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Company Information

The website www.farmsonbiotech.com (the “Site”) and related services are operated by FARMSON BIOTECH PVT LTD, incorporated under the Companies Act, 2013 (India), with its registered office at PLOT. NO. 97, YOGI ESTATE 1, ANKLESHWAR GIDC, ANKLESHWAR. DIST. BHARUCH, GUJARAT, INDIA. 393002.

2. Eligibility

By using this website or purchasing products, you confirm that:

• You are at least 18 years of age, or using the site under the supervision of a guardian.
• You are legally capable of entering into binding contracts.
• For distributors and business partners, you are authorized to represent your company.

3. Products & Services

• Seeds and Agricultural Products offered on our website are intended for farming and agricultural use only.
• All product descriptions, images, and specifications are for informational purposes. Actual product performance may vary based on agro-climatic conditions.
• FARMSON BIOTECH reserves the right to discontinue, modify, or update products without prior notice.

4. Orders & Payments

• All orders are subject to availability and acceptance by FARMSON BIOTECH.
• Prices are listed in INR (₹) unless otherwise stated and are subject to applicable taxes.
• Payments are processed securely through Razorpay, Google Pay, Direct to Bank Account and other authorized gateways. We do not store sensitive payment details.
• Orders will only be processed after successful payment confirmation.

5. Shipping & Delivery

• We strive to deliver products within the estimated timeframe; however, delivery dates are not guaranteed and may vary due to external factors.
• Risk of loss passes to the customer upon delivery.
• International orders may be subject to customs duties, import regulations, or additional charges, which are the buyer’s responsibility.

6. Returns & Refunds

• Seeds are biological products and are non-returnable once delivered.
• Refunds or replacements are only provided if:
• • The product is damaged in transit
  • The wrong product is delivered
• Any complaint must be raised within 7 days of delivery with proper documentation.

7. Farmer Advisory Disclaimer

• Crop performance depends on multiple factors including climate, soil type, irrigation, and farming practices.
• While our seeds are developed with the highest standards, FARMSON BIOTECH is not liable for losses arising due to external factors beyond our control.
• Advisory or cultivation guidance provided by our team is for general purposes and does not guarantee specific results.

8. Intellectual Property

• All content on this website (logos, trademarks, images, product information, documents, etc.) is the exclusive property of FARMSON BIOTECH PVT LTD.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

• FARMSON BIOTECH shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or services.
• Our total liability, in any case, shall not exceed the amount paid by the customer for the product in question.

10. Privacy

All personal and transactional data collected is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions.

11. Governing Law & Jurisdiction

• These Terms shall be governed by and construed under the laws of Ankleshwar, Gujarat, India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Ankleshwar, Gujarat, India.

12. Modifications

FARMSON BIOTECH reserves the right to modify, update, or revise these Terms & Conditions at any time. The updated version will be published on our website with the “Effective Date.”

13. Contact Us

For queries regarding these Terms & Conditions, please contact:

FARMSON BIOTECH PVT LTD

📍 Address: PLOT. NO. 97, YOGI ESTATE 1, ANKLESHWAR GIDC, ANKLESHWAR. DIST. BHARUCH, GUJARAT, INDIA. 393002.

📧 Email: info@farmsonbiotech.com

📞 Phone: +91 90546 77915

Time: Mon to Fri (10:00 AM to 5:00 PM)       

🌱 At FARMSON BIOTECH, we are committed to ethical practices, farmer prosperity, and customer satisfaction. By choosing us, you agree to grow with trust.

“These regulations will come into effect from 1st January 2025 (the ‘Effective Date’) and will replace all previously published versions by FARMSON BIOTECH PVT. LTD.”

Clause 1 - General Scope

1.1 These Terms & Conditions (“T&C”) govern all sales of vegetable seeds by FARMSON BIOTECH PVT. LTD. (the “Seller”) to domestic and export buyers (the “Buyer”).

1.2 By placing an order, the Buyer acknowledges that it has read, understood, and agrees to be bound by these T&C, unless otherwise agreed in writing by the Seller.

1.3 Any deviation from these Terms & Conditions must be explicitly confirmed in writing by the Seller to be valid.

Clause 2 - Product Disclaimer and Limitation of Warranty

2.1 Reference-Only Information All information provided by the seller regarding the product is based on its testing and experience and is intended solely for reference purposes. Such information shall not be construed as a warranty or guarantee of quality or performance. Any photos, advertisements, or product representations on packaging are illustrative only and may not always correspond exactly to the actual product. The Buyer acknowledges that such information does not constitute a guarantee or promise by the Seller. The buyer shall be solely responsible for determining the suitability of the product under local conditions.

2.2 Variation in Results Product-related information is based on specific samples tested by the Seller. The same results cannot be assured at the Buyer’s location, as outcomes may vary depending on soil type, climate, and cultivation practices. Any statement by the Seller regarding germination capacity is based on laboratory testing only and does not guarantee field performance.

2.3 Limited Warranty

a.     The Seller’s sole and exclusive warranty is that, at the time of dispatch, the product shall conform to the description printed on the container label. The Seller makes no guarantee or warranty, express or implied, as to the performance or results of the product under uncontrolled field conditions.

b.     The Seller’s liability, if any, shall be strictly limited to the invoice value of the seeds supplied and shall not extend to any consequential, indirect, or incidental losses suffered by the Buyer.

c.     The Seller shall not, under any circumstances, be liable for any loss of yield, loss of profit, or any indirect, incidental, or consequential damages, including but not limited to costs relating to labour, fertilizers, pesticides, cultivation, or other agricultural inputs.

Clause 3 - Germination & Complaint Policy

3.1 The Buyer shall conduct an independent germination test immediately upon receipt of the seeds and must notify the Seller of any issue within 15 (fifteen) days for domestic sales and 25 (twenty-five) days for export sales from the date of delivery.

3.2 Complaints made after the above period shall not be accepted, as seed viability is dependent on storage, handling, and other factors beyond the seller’s control.

3.3 No complaint shall be entertained if:

1. Seeds were not stored under the recommended conditions;
2. Seeds were sown outside the recommended season or region;
3. Loss or damage resulted from third-party chemicals, treatments, pests, diseases, or environmental factors.

3.4 In the event of a valid complaint, duly supported by laboratory test reports from an ISTA-accredited or government-approved laboratory, the Seller may, at its sole discretion, either:

1. replace the seeds, or
2. Issue a credit note limited strictly to the invoice value of the seeds.

Clause 4 - Customized Brand & Loose Seeds

4.1 For customized brand packaging or loose seeds, the Buyer shall assume full responsibility for resale, distribution, and compliance with all applicable labeling, packaging, and marketing regulations in the destination country.

4.2 The Seller shall not be held liable for any claims, losses, or liabilities arising out of or in connection with the Buyer’s rebranding, repacking, relabeling, or resale of the product under the Buyer’s brand or label.

Clause 5 - Registration, Export Terms & Buyer’s Responsibility

5.1 Registration & Representation The Seller, FARMSON BIOTECH PVT. LTD., represents that the seed variety described in the Contract has been registered or entered in the appropriate directorate of agriculture, Gujarat State (India) varietal registry, or enrolled per applicable State/national rules (the “Registered Variety”). The Buyer acknowledges receipt of the Seller’s supporting documents, including but not limited to the Certificate of Origin, Phytosanitary Certificate, Seed Analysis Report, and Certificate of Purity/Germination.

5.2 Variety Specification & Adaptation The Seller’s variety specifications, including salient characteristics, DUS traits, germination, purity, and intended agro-climatic zones of adaptation, are prepared according to Indian certification and registration practices. These specifications indicate the variety’s performance within Indian agro-climatic zones only. The Seller does not warrant adaptation, yield, or disease resistance outside those indicated zones.

5.3 Buyer Responsibility for Import & Local Registration Each country has its own specific import and seed registration rules, which must be strictly followed. The Buyer bears full responsibility for ensuring that all necessary registrations, licenses, and approvals are obtained. The seller’s provision of Indian phytosanitary, quality, or certification documents does not substitute for the importing country’s registration or permit requirements. In case of any issues, penalties, delays, or rejection arising from non-compliance, the Buyer shall be fully liable, and the Seller shall not be held responsible. While the seller may provide necessary supporting documents (such as a phytosanitary certificate, quality certificate, country of origin, commercial invoice, etc.), meeting the importing country’s MOA rules remains entirely the buyer’s responsibility.

​i. The Buyer shall be solely responsible for:

1. Compliance with all import, quarantine, and variety registration laws and regulations of the destination country.
2. Obtaining any import permits, licenses, pre-shipment testing, local registration, or release approvals as required by the importing country or its Ministry of Agriculture (MOA) or relevant authorities.
3. Any costs, delays, seizures, re-exports, or destruction resulting from non-compliance.

5.4 Limitation of Liability & Disclaimer Except for any express written warranties provided by the Seller, all seeds are sold strictly “AS IS.” and for agricultural use only. The Seller expressly disclaims any implied warranties of fitness for a particular purpose in the importing country and shall not be liable for any direct, indirect, incidental, special, or consequential damages—including lost profits, regulatory penalties, or loss of markets—arising from the Buyer’s use, resale, planting, or distribution of seeds outside India or in conditions beyond the stated agro-climatic zones.

5.5 Indemnity The Buyer shall indemnify and hold the Seller harmless from and against any fines, claims, losses, or liabilities, including legal costs, arising from the Buyer’s failure to obtain required permits or comply with importing country laws.

Clause 6 - Payment Terms

6.1 Payment terms shall be as specified in the corresponding invoice or sales agreement issued by the Seller.

6.2 Any overdue amount shall attract interest at the rate specified in the invoice, or at such rate as permitted under applicable law, whichever is higher.

6.3 All transfer and remittance costs, including any charges incurred at the buyer’s or receiving bank’s end, shall be borne solely by the buyer. The Buyer shall ensure that all payments are made “FREE OF CHARGE FOR RECEIVER ACCOUNT” or marked as “OWN.” Orders shall

not be considered confirmed until full payment, free of bank deductions, has been received by the Seller.

Clause 7 - Governing Law & Jurisdiction

8.1 This Agreement shall be governed by and construed in accordance with the laws of India. The parties hereby agree that the courts located in Bharuch, Gujarat, India, shall have exclusive jurisdiction over any disputes, claims, or legal proceedings arising out of or in connection with this Agreement.

Clause 8 - Acknowledgment

8.1 By accepting delivery of the seeds, the Buyer acknowledges that it has read, understood, and agreed to be bound by these Terms & Conditions in full.

Effective Date: 01-01-2025

At FARMSON BIOTECH PVT LTD, we are committed to ensuring customer satisfaction while maintaining the highest quality standards for our hybrid vegetable seeds. Please read this policy carefully to understand our approach to returns, replacements, and refunds.

1. General Policy

• Seeds are biological products and are non-returnable once delivered, due to their nature and quality assurance protocols.
• Refunds or replacements are considered only under specific circumstances, as described below.
• All claims must be supported by documentation and evidence (photos, invoices, or lab reports).

2. Eligible Cases for Refund or Replacement

FARMSON BIOTECH will consider refunds or replacements if:

1. Damaged in Transit: Products arrive physically damaged due to shipping issues.
2. Incorrect Product Delivered: A product different from what was ordered is delivered.
3. Quality Defects Verified by FARMSON BIOTECH: Significant deviations from standard germination or purity rates, as verified by our internal quality control.

All claims must be submitted within 7 days of delivery. Claims beyond this period will not be entertained.

3. Process for Returns / Replacements

1. Contact our Customer Support Team immediately at:
   📧 Email: info@farmsonbiotech.com
   📞 Phone: +91 90546 77915
2. Provide order details, invoice number, and evidence (photos, lab reports, or other documentation).
3. Our team will verify the claim and determine eligibility for replacement or refund.
4. For eligible cases, FARMSON BIOTECH will either:
5. • Send a replacement product, or
   • Process a refund to the original payment method (subject to payment gateway processing timelines).

4. Non-Eligible Cases

Refunds or replacements will not be provided for:

• Seeds damaged due to improper storage, handling, or environmental conditions after delivery.
• Losses arising from incorrect cultivation practices, climate, pests, or diseases.
• Customer change of mind or dissatisfaction unrelated to product quality.

5. International Orders

• International shipments are subject to local customs and import regulations.
• Claims for international deliveries must also include proof of customs clearance and documentation of damages.
• FARMSON BIOTECH is not responsible for customs delays or additional charges.

6. Refund Timelines

• Refunds will be processed within 7–10 business days after verification.
• Refunds will be made to the original payment method used during the transaction.
• Payment gateway processing times may vary and are beyond FARMSON BIOTECH’s control.

7. Contact for Assistance

For any questions or assistance regarding returns, replacements, or refunds, contact:

FARMSON BIOTECH PVT LTD

📍 Address: PLOT. NO. 97, YOGI ESTATE 1, ANKLESHWAR GIDC, ANKLESHWAR. DIST. BHARUCH, GUJARAT, INDIA. 393002.

📧 Email: info@farmsonbiotech.com

📞 Phone: +91 90546 77915

Time: Mon to Fri (10:00 AM to 5:00 PM)

🌱 At FARMSON BIOTECH, we stand by the quality of our seeds. Your satisfaction is our priority, and we ensure fair, transparent handling of all claims.

Effective Date: 01-01-2025

At FARMSON BIOTECH PVT LTD, we are committed to ensuring your orders reach you safely, promptly, and in optimal condition. Please read this policy carefully to understand our shipping, delivery, and handling procedures.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Processing time may vary depending on product availability, order volume, and seasonal demand.
• Customers will receive an order confirmation email and, when applicable, a tracking number once the order has been dispatched.

2. Shipping Methods

• Domestic Orders (India): Delivered via trusted courier partners ensuring timely and safe delivery.
• International Orders: Shipped through reliable international logistics partners. Customs duties, import taxes, and regulatory approvals are the responsibility of the recipient.

3. Delivery Timeframes

• Domestic Delivery: Typically, 3–7 business days, depending on location.
• International Delivery: Varies from 7–21 business days depending on country, customs clearance, and local logistics.
• Please note: Delivery times are estimates and may be affected by external factors such as weather, holidays, or transportation delays.

4. Shipping Charges

• Shipping charges are calculated at checkout based on destination, order weight, and delivery method.
• Domestic shipping charges may be waived for orders above a specified value (as per promotions).
• International orders may incur additional charges, including customs duties, taxes, and handling fees.

5. Risk & Ownership

• Risk of loss or damage to the products passes to the customer upon delivery to the shipping address.
• Customers are advised to inspect the package upon receipt and report any damage immediately.

6. Order Tracking

• Customers will receive tracking details once the order is dispatched.

For any shipping or delivery queries, contact our support team at:

📧 Email: info@farmsonbiotech.com

📞 Phone: +91 90546 77915

7. Damaged or Lost Shipments

• If a package is damaged in transit, customers must notify FARMSON BIOTECH within 48 hours of delivery.
• For lost shipments, FARMSON BIOTECH will investigate with the courier partner and initiate a replacement or refund as appropriate.

8. International Shipping Notes

• International customers are responsible for customs clearance, taxes, and local regulations.
• Some countries may require import permits or certifications for agricultural seeds; FARMSON BIOTECH is not responsible for delays or penalties due to customs issues.

9. Contact for Shipping Queries

For any questions regarding shipping, delivery, or tracking:

FARMSON BIOTECH PVT LTD

📍 Address: PLOT. NO. 97, YOGI ESTATE 1, ANKLESHWAR GIDC, ANKLESHWAR. DIST. BHARUCH, GUJARAT, INDIA. 393002.

📧 Email: info@farmsonbiotech.com

📞 Phone: +91 90546 77915

Time: Mon to Fri (10:00 AM to 5:00 PM)

🌱 At FARMSON BIOTECH, we ensure your seeds reach you safely and on time, so you can sow with confidence and harvest with pride.

Effective Date: 01-01-2025

At FARMSON BIOTECH PVT LTD, we are committed to ensuring customer satisfaction while maintaining the highest standards of seed quality and delivery. This policy explains our approach to order cancellations, refunds, and related procedures.

1. Order Cancellation

1.1 Before Dispatch

Customers may cancel an order before it is dispatched by contacting our Customer Support team:

📧 Email: info@farmsonbiotech.com

📞 Phone: +91 90546 77915

·         Upon successful cancellation, a full refund will be processed to the original payment method.

1.2 After Dispatch

·         Once the order has been dispatched, it cannot be cancelled due to the perishable and biological nature of seeds.

·         Customers may refer to the Returns & Refunds Policy for handling damaged or incorrect deliveries.

2. Refund Policy

2.1 Eligibility for Refunds

Refunds are processed only under the following circumstances:

1.      Order Cancelled Before Dispatch: Full refund.

2.      Incorrect Product Delivered: Verified by FARMSON BIOTECH.

3.      Damaged Product During Transit: Verified with evidence (photos or courier report).

Refund claims must be submitted within 7 days of delivery.

2.2 Refund Method & Timeline

·         Refunds will be made to the original payment method used at the time of purchase.

·         Processing time: 7–10 business days after verification.

·         Payment gateway processing times may vary and are outside FARMSON BIOTECH’s control.

2.3 Non-Eligible Refunds

Refunds will not be provided for:

·         Change of mind or dissatisfaction unrelated to product quality

·         Seeds damaged due to improper storage, handling, or environmental conditions after delivery

·         Losses arising from cultivation practices, climate, pests, or diseases

3. International Orders

·         Refunds for international shipments are subject to proof of customs clearance and delivery documentation.

·         FARMSON BIOTECH is not responsible for delays, taxes, duties, or charges levied by customs.

4. Contact Information

For any queries regarding order cancellation or refund, please contact:

FARMSON BIOTECH PVT LTD

📍 Address: PLOT. NO. 97, YOGI ESTATE 1, ANKLESHWAR GIDC, ANKLESHWAR. DIST. BHARUCH, GUJARAT, INDIA. 393002.

📧 Email: info@farmsonbiotech.com

📞 Phone: +91 90546 77915

Time: Mon to Fri (10:00 AM to 5:00 PM)

🌱 At FARMSON BIOTECH, we ensure a fair, transparent process for cancellations and refunds, so our customers can shop with confidence and trust.